Privacy Policy

Effective Date: November 2, 2025
Last Updated: November 2, 2025

1. Introduction

TL Floor & Design (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://tlfloordesignlayton.com or communicate with us through text message, phone, email, or in person.

By using our website or providing your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and any details you provide through contact forms, quote requests, or in-store communications.

  • Transaction Information: Purchase details, order dates, and product selections.

  • Device Information: Non-identifiable information such as browser type, device, and operating system.

  • Text Message Data: If you opt in to receive text updates, we collect your phone number and message delivery data (such as timestamps and delivery confirmations).

We do not collect payment card information on our website. Payments are processed securely through our in-store systems or approved payment partners.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes.

  • Schedule appointments, deliveries, and service updates.

  • Send transactional text messages related to your order or service (e.g., appointment confirmations, delivery notifications, follow-ups).

  • Improve our services and customer experience.

  • Maintain internal records as required by law.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Text Messaging Policy

Send text messages, including transactional messages (e.g., appointment confirmations, delivery notifications) and occasional promotional or marketing messages about new products, special offers, or store events — but only if you have opted in to receive them.

  • Message frequency varies by order or service activity.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us at jodir@tileliquidators.us.

  • We do not send marketing or promotional texts without express written consent.

  • Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, or alteration. While no online system is completely secure, we maintain physical, electronic, and procedural safeguards consistent with industry standards.

6. Cookies and Tracking

Our website does not use cookies, analytics, or tracking tools. You can browse freely without being tracked or profiled.

7. Links to Other Websites

Our website may contain links to third-party vendor sites or product pages. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Request deletion of your data (where legally permissible).

To make a request, contact us at jodir@tileliquidators.us.

9. Children’s Privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

TL Floor & Design
1604 W Hill Field Rd
Layton, UT 84041
Phone: (385) 451-6081 or (801) 901-2576
Email: jodir@tileliquidators.us
Website: https://tlfloordesignlayton.com